Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations Elective units CPCCWHS1001 Work safely in the construction industry MEM16008A Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2002 Provide assistance in cabinet installation MSS402001 Apply competitive manufacturing practices MSS402002 Sustain process improvements If you require RPL Kits with comprehensive benchmarking
Core units BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB305 Address compliance requirements for new business ventures Elective units BSBCRT411 Apply critical thinking to work practices BSBHRM415 Coordinate recruitment and onboarding BSBPEF301 Organise personal work priorities BSBXCM301 Engage in workplace communication BSBXCS303 Securely manage personally identifiable information and workplace information SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking
store and maintain stock SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC030 Prepare vegetable
prepare and preserve plant specimens AHCBIO203 Inspect and clean machinery
Unit Knowledge Guide-FWPCOT2261 Process orders and prepare for despatch AMP Units of competency SIRXCEG002 AssistOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner